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Vida Divina 2343

Thank you for choosing Shoptomydoor to ship your Vida Divina Products.
 
 
Shipping Procedure
 
Please follow the following procedure to ensure speedy dispatch of your items. If you package is not updated within 24 hrs of been delivered, please scroll down to see the actions to take. 
 
NIGERIAN CUSTOMERS
You can either use your US address (asssigned to you from Shoptomydoor) or use your direct Nigerian delivery address. 
  1. Using Your Direct Nigerian Address (Preffered Option)

This means that international shipping cost has been paid to Vida Divina. You will not need to pay us. Once received, they will be dispatched to your final destination immediately.

  • Be sure to provide your correct phone number and delivery address (i.e your home delivery address or where ever you want your items delivered to) to Vida Divina as your shipping address. 
  • You will be able to track it on Shoptomydoor using your Vida Divina tracking number. Since these are shipped out as soon as they come in, they won't be uploaded into your warehouse. Simply use your Vida Divina tracking number to track it for updates. 
  • NOTE: This is the cheapest option as we have negotiated great rates direct with Vida Divina for payments made to them directly. 
  1. Using Your Shoptomydoor Address
  • With this option, Vida Divina will only charge you the domestic shipping cost to Shoptomydoor's warehouse (Your unit number must begin with NG).
  • You will need to pay the shipping from USA to Nigeria, at Shoptomydoor's standard shipping rates. Discounted rates are only for option 1, based on direct negotiated rates with Vida Divina.
  • Your order will be logged into your warehouse when received and you will be able to track that its been received by using your tracking number from Vida Divina.
  • They will all be shipped same way to Nigeria, unopened but will be uploaded into your warehouse, and also will not be opened in Nigeria. 
  • You can use the prepay option to upload your orders and pay for it before it arrives your warehouse or wait for it to be uploaded before you pay.
  • As usual, these items will not be shipped until payment is made for the shipping. 
  • For those that are prepaid, once it arrives, the local office will verify that it has been prepaid, and will ship out immediately to you and no one will need to contact you. 
  • NOTE: Using this method, you will be charged at the Shoptomydoor's standard shipping rate. Hence its cheaper going with option 1 above.
  1. Ordering For Your Downlines Using Your Shoptomydoor Address
  • This will follow the same process as option 2 and items will be loaded into your warehouse as they are received.
  • You can prepay as you place the orders or wait for all items from various downlines to be uploaded before paying for the shipping. 
  • Your downlines must use your warehuse address in the following manner to ensure that they are assigned to your warehouse.

Your Downlines Name

C/O Your Name

Your Shoptomydoor Address

  • So if your Name is "Mercy James" and your downline is "Josephine Downey", and your Shoptomydoor address is Unit NG9999999, 12011 Westbrae Parkway, Houston, TX-77031. You will address your shipping address as:

Josephine Downet

C/O Mercy James

12011 Westbrae Parkway

Unit NG9999999

Houston, TX-77031

  • NOTE 1: Items shipped using this option will be charged at the Shoptomydoor standard shipping rates and payment must be made before they are shipped out of the US.

 

OTHER CUSTOMERS (Shipments going to countries other than Nigeria)

You will have to use your Shoptomydoor address. Your unit number should start with two letter representing your country code e.g GH234 for a Ghana delivery or GB234 for a Great Britain delivery.

  1. Orders Where Shipping Address is ShoptoMyDoor (Going to Other Countries)
  • This means that the international shipping cost was not paid to Vida Divina and Shoptomydoor will have to bill for that cost.
  • Use the PrePay option in your warehouse to load your order and pay for it even before it arrives the warehouse. This is the cheapest option as you wont be charged for warehouse updates. 
  • Once received, they will be packed and shipped out immediately. You will get an email and text alert showing that they have been shipped out. 
  • NOTE: With Pre-pay option, we don't need to load items into your warehouse, speeding up your delivery process. They are immediately shipped out once received and you get an alert that it has been shipped out a few hours after been received. 
  1. Orders Where Shipping Address is an International Address (Going to Other Countries)
  • This means that international shipping cost has been paid to Vida Divina. You will not need to pay us. Once received, they will be dispatched to your final destination immediately.
  • Vida Divina will re-emburse Shoptomydoor for the international shipping cost that you have already paid to them. 
  • Be sure to provide your correct delivery address (i.e your home delivery address or where ever you want your items delivered to) to Vida Divina as your shipping address.
  • Be sure to provide your correct phone number to Vida Divina as well. 
  • Once received, they will be packed and shipped out immediately. You will get an email and text alert showing that they have been shipped out. 
  • NOTE: With Pre-pay option, we don't need to load items into your warehouse, speeding up the delivery process. They are immediately shipped out once received and you get an alert that it has been shipped out a few hours after been received. 

 

Package Not Updated?

Packages are not updated after 24 hours if the address does not have a unit number, or the unit number does not match the name on the box, or if the person has sent a package to us without having a shoptomydoor address. Such packages will be held until we are contacted with the following information below. If your package is not updated 24 hours after been received, please follow the following procedure:

  1. Email us at [email protected] providing us with:
    • Name on the package
    • Address as labelled on the package (This is the address you used on Vida Divina as your shipping address)
    • Tracking number if available.
  2. Within 24 hours we will retrieved your package and load it to the correct warehouse, or have it ready to be shipped to Nigeria for Nigerian customers. 

 

PrePaying For your Shipment

Be sure to follow the procedures listed below to avoid delays or possible extra charges on your shipment.
  1. Sign up for your own USA address by by going to our sign up page
  2. Be sure to note you assigned US address, and most importantly your assigned unit number.
  3. When shopping on Vida Divina, use this address as your delivery address, making sure to always include your unit number.
  4. Once you have paid for your items on Vida Divina, immediately log into you account on Shoptomydoor and pay for your shipping cost right away. Do not wait for items to arrive before paying for your shipping. 
  5. When paying for your shipping cost, be sure to select the last option - Vida Divina Exclusive, and enjoy exclusive discount for Vida Divina customers. 
  6. Vida Divina will ship items to us, and once received will be immediately shipped to your registered shipping address without delay. 
NOTE: Be sure to follow the process high lighted above to avoid delays and extra charges to your shipment. Sending items to us without your unit number, or requests to seperate shipments after been received will lead to extra processing costs.
 
The following process below shows how to pay for your shipment on Shoptomydoor.
 
STEP 1: Log into your account and select "My Warehouse". Then select the "PrePay An Incoming Shipment"
STEP 1
 
 
 
 
STEP 2: Select Vida Divina on the category section, and select the sub category and specific product you have ordered. Add more rows if needed. Select the quantity, enter the items value and the shipping cost (last option) will show. Click on "Pay & Ship".
STEP 2
 
 
 
STEP 3: Select the last shipping option i.e "Vida Divina Exclusive" and click on Checkout. 
STEP 3
 
 
 
 
STEP 4: Select your payment option and click on continue to complete payment for your shipment. 

STEP 4
 
 
YOUR SHIPPING COSTThe following shows the shipping cost using Vida Divina Exclusive shipping option.
 
Nigeria - These are costs to ship each order received from Vida Divina
Shoptomydoor Lagos Office - $9 fixed charge plus $3.30/pound
Lagos State (Home Delivery) - $12 fixed charge plus $3.60/pound
Any Where Else in Nigeria - $14 fixed charge plus $3.80/pound 
 
All Other Countries in Africa
A fixed charge of $47, plus $7.7 per pound.
 
Middle East
A fixed charge of $42, plus $7.7 per pound.
 
South America
A fixed charge of $38, plus $7.0 per pound.
 
Asia
A fixed charge of $38, plus $5.0 per pound.
 
China
A fixed charge of $38, plus $4.0 per pound.
 
Eastern Europe
A fixed charge of $47, plus $7.0 per pound.
 
Europe
A fixed charge of $42, plus $4.5 per pound.
 
Mexico
A fixed charge of $32, plus $3.75 per pound.
 
Canada
A fixed charge of $32 plus $3.75 per pound.
 
If you package is not updated within 24 hours of been received, please take the following actions to have it resolved immediately:
  1. Email us at [email protected] and provide the following:
    • Name on The Package
    • Address on the package
    • Tracking Number on the package
  2. We will investigate and respond within 24 hours of receiving your email. 
If you package is not updated within 24 hours of been received, please take the following actions to have it resolved immediately:
  1. Email us at [email protected] and provide the following:
    • Name on The Package
    • Address on the package
    • Tracking Number on the package
  2. We will investigate and respond within 24 hours of receiving your email.